We are getting bombarded with people asking us how to handle their mortgage during COVID-19. With the new stimulus bill that was passed, there is a lot of misinformation being circulated right now. Here is the main piece of information that you should know about your mortgage: If you need to delay your… Read more »READ MORE
Here’s why people love working with us:
“Where should I even start? Leslie was our selling agent and she is incredible at her job! Not only is she informative, knowledgeable, and personable, she also LOVES her city and her clients. If I could give her 10 stars, I would! We can’t thank her enough for turning a potentially stressful situation, such as selling our home, into the best possible outcome. She came highly recommended to us, and I’m happy to pass on the recommendations to anyone in the buying or selling market!” – Melissa D.
“Leslie and Heather really went to bat for me during the sale of my home. I took all their advice regarding staging and preparations for showing. Every question I had was met with knowledgeable answers in a more than timely manner. I accepted an offer for my house within 24 hours of the listing going live, and my house sale was closed within one month of that. These ladies truly made the sale of my home a pleasant experience. The process was seamless and effortless on my part. Would recommend both of them in a heartbeat!” – Holly J.
“Don’t waste your time searching for a decent realtor when a truly excellent one is readily available. Heather Shields is that realtor and I can assure you that you will not be disappointed. In fact, I would not be surprised that Heather exceeds your expectations as she did mine. I lived in California and was searching for a home to purchase in the greater New Orleans area. At first I tried two realtors at different companies with terrible results. Neither of these were very helpful, they failed to communicate well, and they did not honor their commitments. I was quite depressed until I was fortunate enough to call Heather Shields. What an incredible difference! Heather was very knowledgeable about the local market and stayed in touch with me on a regular basis, often returning my calls or texts within a few minutes and providing frequent email updates. She went out of her way to tour the houses I was interested in, sending me photos and videos that often made it seem like I was actually there. Heather devoted 3 days of her time taking me to inspect my long list of candidate houses when I flew to New Orleans for that purpose. She arranged home inspections, pipe inspections, roof inspections, and a title company for me as well as put me in touch with helpful home insurance agents. Heather even assisted me through the process of obtaining a mortgage and coordinated with my lender without me needing to ask. All this plus Heather is very friendly, considerate, and has a great sense of humor and can-do attitude. Now I own a nice home on the Westbank. Without the help of Heather Shields, I know my home searching and purchasing experience would not have been as productive or successful.” – Jessie
“Heather was a dream to work with while buying our home. She was super responsive and always willing to answer any question or concern. She also found our house and put us in a position to make an offer and be under contract before it was even listed for sale. We love Heather and recommend her whole-heartedly if you are looking to buy or sell.” – Melissa & Johnny
“So glad i trusted my gut and went with leslie to sell our home. Consummate professional, worked with me the whole way through. I can’t wait to use her to buy my next home!” – Lauren A.
“I’ve never reviewed anyone before but feel compelled to write about Leslie because she is amazing! I’m not sure I could have gone through this process without her guidance. I felt that she truly wanted to help me and was so knowledgeable about the city and the process. I often had questions and she was more than willing to take time to answer them. She really went above and beyond to help me and always had a positive attitude and funny story to tell. Thank you so much Leslie! You are the best.” – Alison C.
“Leslie is a fantastic realtor. We gave her a vague description of the sort of home we were looking for and she spent months working with us to find exactly what we wanted. She was helpful through the entire process of searching, financing, and closing on our home. She negotiated well on our behalf, and provided timely responses to our questions the entire time. I’d recommend Leslie to anyone.” – Chris S.
“Leslie was absolutely AMAZING from start to finish! She made what would seem like an overwhelming task of selling our house a Cake Walk! Every final detail was thought of. We didn’t have to wonder what paperwork was needed, where to get it from, how much it would cost, etc. Leslie and her office arranged everything & she was able to tell us up front pricing information. We initially planned to list at a lower price but Leslie was convinced that we could get a higher price. We listened. Our house sold to the 1st family it was shown to on the 1st day it was listed. If you want results, professionalism and someone who works for you & actually EARNS their commission, then you’ve stumbled upon the perfect match with this home-bred girl!” – Mindy G.
“Leslie was recommended to me by a close friend who also purchased her dream home through Leslie! Leslie is a G, she has all of the answers and is willing to go over them quickly or in depth depending on what you need as the client. I always felt like she was giving me truthful and realistic answers which made me feel confident that she was negotiating the best deal. Her calm, professional demeanor when parlaying with other industry folks told me she knew what she was doing and I’m pretty sure that was communicated to the other realtor. Everyone Leslie recommended also performed a spectacular job – inspector, title company, loan officer, termite & pest contractor, appraisal, etc. As a first time home owner, I didn’t realize how important choosing a realtor would be for these other services, but I quickly discovered no one has time for all of that vetting! Working with Leslie, who spoke frankly and garnered my trust, saved me hours of research and angst over questioning my own choices.” – Blair F.
“Leslie is an amazing agent who knows the New Orleans housing market extremely well. As first-time homebuyers my partner and I had lots of questions, but Leslie was always there to give advice or put us in touch with someone her extensive network of industry contacts that could get us the answer we needed. She is highly responsive, extremely organized, and overall a super great person to have by your side through the ups and downs of the home buying process. Awesome human, can’t recommend her enough!” – Lauren O.
“From start to finish, Leslie was a patient, informed, diligent, and hard working agent for me during the home-buying process. As a first time home buyer, she answered a multitude of questions for me without ever making me feel like a bother or that I already should know the information. She never pressured me to like a house that I truly didn’t and gave honest advice. Leslie is consistently on top of her work, responds immediately, and was a huge help in finding my perfect first home. I would highly recommend her!” – Molly V.
“Leslie was great, start to finish. Super responsive and flexible. She made the entire process amazingly easy. Call her. You wont regret it. I was a first time home buy, and she gets that it is overwhelming and helps breakdown the process into easy to understand segments.” – Matt A.
“Heather and everyone with her company was awesome! They were always there when I needed them. They gave me great advice and offered assistance for property after the sale. Heather was very easy to work with and always made me feel like a priority. What else can you ask for when purchasing real estate.” – Eva M.
“Leslie was amazing to work with! She was patient, knowledgeable, and always available to answer questions throughout the process. She made what was a stressful situation so much easier to manage and our house sold lightening fast! She also referred us to multiple vendors for some home repairs that did a great job as well.” – Megan W.
” #myrealtorisbetterthanyours I’m always telling people how u walked me through the process (and made it fun!) even months before I was ready to buy (especially since a portion of my money was made bartending and we all know that’s cash). I know a lot of service industry are afraid to take the leap because of being in a majority cash business but you held my hand through it and when u did find my place u told me to drop everything I was doing and get my ass over here at 5:30/6pm. I saw my place in the dark but if I had not it would’ve been sold before I saw it! Thank you Leslie Heindel!” – Constance D.
“Working with Leslie was a great experience. She’s a go-getter, a great listener, and lots of fun to see houses with! She also knows her stuff and will keep you up to speed with the entire process. We highly recommend her!” – Daniele G.
“I was a hesitant first-time home buyer. I hated the idea of working with a realtor, but a friend recommended Leslie and the experience could not have gone better. First of all, Leslie has a stellar sense of humor and great communication skills–she is completely transparent with the process and offers multiple plans in moving forward with a purchase.
She did all of the work, pretty much. She narrowed down a list of possible houses that fit my interests and we found the perfect home in just a few weeks. I wouldn’t have been able to do this without Leslie’s help. She has inside connections to a team of greatly competent personnel that helped moved the process along, too: loan officers, home inspectors, reliable and honest contractors, actual pest control experts, etc. You get Leslie’s help and you’re covered with every person that you could possibly need in home buying. She even got me a great deal on home and flood insurance. 🙂
This is all to say that Leslie is in complete control of the home buying experience. The buyer just needs to know what he or she wants and Leslie can even help with that, too. Honestly, I cannot give her enough praise. Thank you, Leslie!” – Michael C.
“Leslie is an incredible realtor and helped us navigate a unique and challenging home buying experience. She has wide breadth of knowledge in her field and is always there for you. She will have your back 100% and your best interest in her heart. Choosing Leslie as your realtor will be one of the best decisions you ever make.” – Matt B.
“When I needed to find a tenant quickly for a vacant rental property, and was having no luck finding one on my own, a coworker recommended Leslie Heindel to me. She immediately took over all responsibilities of getting the unit rented including running ads, showing the place, performing credit & background checks, getting the lease signed, and securing deposits. I’m happy with the tenant I ended up with, and she did it in record time. After we worked together, she put me on a mailing list to update me every three months on real-estate sales in my neighborhood so that I can continue to be Informed about nearby property values. I will be renting another property in the next few months and absolutely plan to involve Leslie from the get-go.” – Eileen L.
“Leslie is a true professional when it comes to real estate. She’s extremely knowledgable, motivated, patient, honest and fun, and goes above and beyond for her clients. Leslie helped me navigate the quirky market that is New Orleans, and took all the first-time-buyer guesswork out of the equation. With her help, I was able to get under contract within 72 hours during Mardi Gras weekend, and close on my property in just over a month. Leslie held my hand throughout the process, and stayed two steps ahead of me the entire time so nothing was missed. Explaining the buying process, fighting to get me the best deal, keeping me organized and recommending competant / competitively-priced companies to work with – Leslie did it all, and usually before I asked! When we ran into some seller / seller’s agent issues on closing day, Leslie jumped in and solved them without skipping a beat. She’ll be the first person I call when I’m ready to upgrade in the future, and the first person you should call if you’re thinking about selling or buying today! I truly can’t say enough good things or thank her enough!” – Jessica H.
“If I could help you in any way- choose Leslie. Stuck between two realtors, just scared of realtors completely, whatever your situation is- choose Leslie. Their are plenty of agents out there, you have a wide selection to choose from- but I can literally promise- a complete stranger from ANY walk of life- you will NOT regret your choice in her. Never once did I have to ask her to do anything, she was always a step ahead of me. This agent is extremely organized, focused, hardworking, honest and truly a clients biggest supporter. You can tell in your first day working with her, this agent knows and is on top of her stuff. When your mind is focused on the next step- she’s got the next 3 steps planned and in action. Which I cant tell you enough- was extremely helpful and relieving. As a buyer, it was invaluable to have someone who knew what I wanted, knew what I wanted to spend, got a quick feel for my personality and shifted her approach with me around that. From start to finish- we never missed a deadline- never got pushed back- her and her team are extremely diligent on looking for roadblocks before they have a chance to happen. She is extremely timely, great respect of clients time wether it’s always being early to showings and having the house set up for you, or being efficient with what’s needed to be communicated. I work a crazy schedule- I wasn’t available to be around for my inspections- she was there, with no hesitation. Worked around my schedule for showings, made time for me to discuss things when she knew I would be available, answered every call/text/email promptly, made me laugh when things were terrible, and quickly got moving when things were great! After speaking with and watching colleagues with other agents- I will say Leslie’s work ethic is unquestionable. All around best Home buying experience working with Leslie. If you care anything about service- choose Leslie.” – Hillary B.
“Leslie is someone that will bend over backwards (and even drive to the Northshore of New Orleans) to make your vision a reality. I admire the hustle and care she put toward getting my family and I exactly what we always wanted. She helped us obtain a dream life, not just a dream home.
She answered every text, call, email promptly and kept everything as real as it gets. As someone who cannot stand to be not in control of every detail, I was surprisingly relaxed and relatively stress-free throughout the entire process – the timeline of which was completely sped up. We started the process in late January 2018 with an email that said “Hey, I know we can’t possibly get this house because we aren’t ready yet, but this is the exact house I would want…” and her reply was something along the lines of “Are you sure you can’t get it?” We closed March 1st.
It’s not easy to manage the (sometimes unrealistic) expectations of clients, but Leslie sure makes it seem that way. It’s almost a shame we found the last home we’ll ever live in, because it would be a pleasure to work with Ms. Heindel again.” – Mallory C.
“We went into our first time buying a home with very little knowledge of the actual process. I usually do a ton of research even before committing to a $10 purchase on Amazon so I was expecting a head full of grey hair by the time we closed.
Leslie made every part of the home-buying process as stress-free as it could be. She was very responsive in answering our many questions answer and made us feel like there was no such thing as a stupid question (even though we had plenty of those). When inspection brought up items that were concerns, Leslie made sure those were quickly corrected before we closed.
In the end we are moved in to our first home and I still have all of my hair thanks to Leslie making what could have been a very stressful process run as smoothly as possible. We do not plan on going through the home-buying process again any time soon but when we ever do we will not hesitate to contact Leslie as our agent. Thanks Leslie!” – Dan P.
“Leslie was a life saver! As a first time homebuyer I was particularly nervous, but she walked me through the entire process and made it FUN. Additionally, she is highly responsive, incredibly detail oriented and very proactive. I would highly highly recommend Leslie.” – Sarah M.
“Leslie did such an amazing job through each step of the home buying process. Not only was she communicative and informative; she also was proactive and anticipated any questions that I might have or provided information that I might need. She was very knowledgeable about the neighborhoods, properties, market, and had great recommendations for any other contacts that you may need during the home-buying process. Leslie is friendly and is an agent that you can clearly trust. I always felt secure knowing that she had my best interests in mind during the entire process. She helped me find my first home and held my hand every step of the way. Being a first-time home buyer, I had a lot of questions and was not very familiar with the process and she definitely went out of her way to make me feel like I had enough knowledge to make informed decisions. I would recommend her to anyone and would also use her for any future real estate needs.” – Ashlee M.
“We recently had the pleasure of working with Leslie during the process of buying our first home. We were relocating from Florida to the West Bank under some time constraints and Leslie had great knowledge of the area and quickly learned exactly what we were looking for. She was exceptionally fun to work with and always responded quickly to any questions or requests that came up during the process. She was patient in helping us find the perfect home without any pushy sales attitude. From driving around to view properties to the closing it was clear that Leslie had our best interests in mind. I want to thank Leslie Heindel for guiding us through the process, and would highly recommend her to anyone that is searching for a new home!” – Chris C.
“Leslie is an expert in everything New Orleans. She is fun, hilarious and somehow still professional. No better choice for a realtor! You won’t be disappointed unless something is just fundamentally wrong with you.” – Sarah A.
“If you need a agent who will hustle to sell your home quickly or find you the right house to buy Leslie Heindel is the agent for you. She had 8 offers on our house in less then 24 hours and we closed in 30 days! She is incredible trust her with your next sale or purchase.” – Cristi S.
“Leslie is passionate, pragmatic, intuitive and empathetic to the wants and needs of her clients. My experience as a first time homebuyer could have been confusing, overwhelming and stressful. I am convinced that it was none of these things because Leslie is great at her job.” – Lisa B.
“Leslie had helped me transition to fantastic rentals in a New Orleans. She is professional, prompt, and fun during the entire process!” – Rebecca H.
“Leslie is detail oriented and explains everything beforehand. She knows all the ins and outs and made selling my home very easy. I felt like we were a team.” – Pete S.
If these testimonials make you want to reach out, don’t hesitate. Drop your info below and I will be in touch soon.